Client:
Raytheon Technologies / Pratt & Whitney Auto Air
Industry:
Aerospace & Defense
Challenge:
Raytheon Technologies needed foam solutions that aligned with strict compliance, tool control, and organizational standards. But beyond the product, they needed a partner willing to understand their manufacturing environment firsthand.
“The first thing that I noticed when comparing Shark-Co to other foam suppliers was their superior customer service! Their key team came to our plant to hand-deliver foam samples on a day of adverse weather conditions. Shark-Co already felt like they were a part of the Raytheon family, and Pratt & Whitney Auto Air appreciates it!"
— Joshua Caudill, Raytheon Technologies
Solution:
The Shark-Co team didn’t just ship samples—they drove to the plant during adverse weather to hand-deliver foam and collaborate with the production team on layout refinements. Their goal: to truly understand Raytheon’s process and deliver a smarter, more effective solution.
Result:
Enhanced team trust, improved foam designs, and a relationship built on partnership—not just product delivery.